AT-E W1 Face & Palm-Vein Smart Door Lock – WiFi, App, Biometric & Multi-Access (Aluminium Alloy, Black)
Description:
Elevate your home security with the AT-E W1 – a sleek, aluminium-alloy smart door lock designed to deliver convenience, advanced biometrics and real-time connectivity, all wrapped in a modern black finish.
Key Features:
- Premium aluminium alloy construction in elegant black, for durability and style.
- Multi-access unlocking methods: App (WiFi connected), palm-vein recognition, facial recognition, fingerprint, password, card and mechanical key.
- Large display screen (4.5″) on the front panel for intuitive interaction.
- Panel dimensions: Front H440 × W75 × D58 mm; Back H420 × W75 × D75 mm.
- Robust mortise option: 6068 anti-theft mortise.
- Power & backup: 4200 mAh lithium battery, plus USB backup power for emergencies.
- Fits doors with a thickness between 40 mm and 90 mm; suitable for wooden or metal doors.
- Supports up to 250 users: face recognition (max 100) and palm-vein recognition (max 100) included.
- Built-in doorbell function and voice intercom (Tuya WiFi version) for convenient visitor management.
- Designed for extreme environments: Operating temperature range -20 °C to +60 °C.
Why choose the W1?
With biometric access (both facial and palm-vein recognition), app and WiFi connectivity, plus traditional unlocking methods, the W1 is a smart-lock solution that doesn’t compromise on flexibility or high performance. Whether you’re managing a busy household, rentals, or high-traffic entryway, this model delivers advanced security, user-friendly operation and aesthetic appeal.
Additional Info:
- Colour: Black
- Material: Aluminium Alloy
- Includes full set: front panel, back panel, mortise (6068 version), wiring, installation kit
- Connectivity: WiFi (via Tuya), App control (iOS & Android)
- Door type: Suitable for standard single doors
- Customer support: For installation guidance or further questions, contact [insert your contact details].
Product Specifications Snapshot
| Specification | Detail |
|---|---|
| Material | Aluminium Alloy |
| Colour | Black |
| Unlocking Methods | App, Palm-Vein, Face, Password, Fingerprint, Card, Key |
| Display Screen | 4.5″ |
| Front Panel Size | H440 × W75 × D58 mm |
| Back Panel Size | H420 × W75 × D75 mm |
| Mortise Option | 6068 Anti-theft |
| Power Supply | 4200 mAh Lithium Battery + USB Backup |
| Door Thickness | 40–90 mm |
| Applicable Door Types | Wooden or Metal |
| User Capacity | 250 users total (Face: max 100; Palm Vein: max 100) |
| Additional Features | Doorbell, Voice Intercom |
| Operating Temperature |
-20 °C ~ 60 °C |
Installation & Use Tips:
- Before installation, verify your door’s thickness (must be within 40-90 mm) and type (wood or metal).
- For best biometric performance, keep the front panel at approx. eye-level for face recognition and within comfortable reach for palm-vein scanning.
- Pair the lock with your home WiFi and download the compatible App (Tuya) to unlock remotely, manage users and monitor access logs.
- The USB backup power port ensures you’re never locked out due to dead battery—just plug in a power bank in emergencies.
- Register users (face, palm-vein, fingerprint, card) ahead of time for smooth operation, especially in multi-user households.
Tediton stands behind every unit with dedicated customer support. For installation questions, trouble-shooting or user-management guidance, feel free to reach out. Secure your home intelligently—with the Tediton W1.
Shipping Policy
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 10 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
Delivery Time
All items in store may take 1 to 3 business days to process. Please add processing time to your shipping estimate below.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
The shipping time depends on shipping way you choose.
We can supply multiple shipping options.
For normal opition, shipping time is:
US:6-12 working days
CA:8-15 working days
AU:6-10 working days
UK:6-10 working days
Refunds Policy
Return & Exchange Policy
By placing an order, You confirm that You have read, understood and accepted these following policy.
Cancellation
We accept order cancellation before the product is shipped or produced.We cannot cancel the order if the product is already shipped out.
We also offer order adjustment service if your order is not yet shipped out. If you want to make any changes to your order, welcome to email us at admin@austrend-co.com.au as long as it has not been shipped.
Return or Resend
Our policy lasts 15 days from arrival date. If 15 days have gone by since you received the item, unfortunately, we can’t offer you a refund or resend.
You have two options:
1 .Return: We accept the return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item). Item(s) must be returned together with proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please contact our support team via admin@austrend-co.com.au for more information.
You will pay for return shipping. For quality related returns, return shipping cost is refundable. Items not meeting the above criteria will be considered ineligible for a return.
2.Resend:
if the item is faulty due to an error on our end (e.g. wrong item ).We are willing to resend the correct product for you.
If the item is defective due to transportation issues (such as damaged items).We can reissue new product for you under the premise that you bear part of the shipping cost
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Due to transportation problems, If you think the return is too troublesome,the goods are damaged when the goods are received, we can bear part of the loss and refund part of the amount.